The Exhale website is owned and operated by Elite Global. We strive to deliver your products in a timely and efficient manner. This Delivery Policy outlines the terms and conditions regarding the shipping and delivery of products purchased through our website. By placing an order, you agree to the terms of this policy.
Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
Shipping Time: Depending on your location and selected shipping method, delivery can take between 3-7 business days within the country. International orders may take 7-21 business days.
Delays: Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or natural events.
Shipping charges are calculated based on the size, weight, and destination of your order. Charges will be displayed at checkout.
Free shipping may be offered on orders above a specified amount. Please refer to our promotions page for current offers.
Once your order has been shipped, you will receive a confirmation email containing the tracking number and a link to track your package.
You can also track your order by logging into your Exhale account.
Please ensure that the delivery address is accurate and complete. We are not responsible for deliveries to incorrect or incomplete addresses provided during checkout.
In case of address changes after placing an order, please contact our support team immediately.
In the event of an unsuccessful delivery attempt, the courier will leave a notification and may attempt redelivery.
If the package is returned to us due to incorrect address or failure to collect, a reshipping fee may apply.
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will assist you in filing a claim with the courier.
To process a damage claim, please provide photos and a detailed description of the issue.
Customers are responsible for any customs duties, taxes, or fees that may apply upon delivery.
Please check local regulations before placing an international order.
The Exhale website and all related services are owned and operated by Elite Global. All transactions and communications are handled by Elite Global.
If you have any questions or concerns regarding your delivery, please reach out to our support team at sales@exhaleplay.com.
Thank you for shopping with Exhale, operated by Elite Global!
